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    • Accounts
    • FAQ
    • Troubleshooting
    • Dwarven Forge Light Puck
    • How To's
    • Release Notes
  • How do I change change my password

    Run the Bekonix Designer software.Click on your "Profile Icon" in the upper right corner.Choose "Account Info".Select "Change Password" from the top of the dialog.A browser window will launch, taki...
  • How do I change my email address?

    Run the Bekonix Designer software. Click on your "Profile Icon" in the upper right corner. Choose "Account Info". Select "View Profile" from the top of the dialog. A browser window will launch, tak...
  • How do change my subscription plan?

    Run the Bekonix Designer software. Click on your "Profile Icon" in the upper right corner. Choose "Account Info". Select "View Profile" from the top of the dialog. A browser window will launch, tak...
  • How do I change or update my billing method?

    Run the Bekonix Designer software. Click on your "Profile Icon" in the upper right corner. Choose "Account Info". Select "View Profile" from the top of the dialog. A browser window will launch, tak...
  • How do I cancel my subscription?

    Run the Bekonix Designer software. Click on your "Profile Icon" in the upper right corner. Choose "Account Info". Select "View Profile" from the top of the dialog. A browser window will launch, tak...
  • Gmail Promotions Tab

    Gmail moves many emails sent from companies into the Promotions tab. This can include your initial confirmation email, as well as other support and promotional emails. Google recommends the followi...
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